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Business Continuity Practices Toolkit

United against COVID-19

  • Home
  • Business Continuity Practices
  • Overview
  • Partner Services
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  • Frequently Asked Questions

Overview

The Novel Coronavirus (COVID-19) is currently an economic risk for businesses around the world. As per World Health Organisation (WHO), more than 450,000 people have been infected across 185+ countries from COVID-19. With a lockdown in effect currently in India, businesses must take a comprehensive approach consisting of a mix of organisational and technological measures to minimize disruption and provide uninterrupted services to clients.

Business Continuity Planning (BCP) toolkit aims to help businesses become pre-emptive in their decision-making to protect business continuity and build enterprise resilience. The toolkit is relevant for organisations of all sizes, and from every sector, it is built specifically for MSMEs, Startups, Proprietors, and other small businesses.  

Partner Services

  • Invest India has partnered with prominent startups to provide Pro-Bono services to businesses through Business Immunity Platform.
1. Freshworks
About the product/services

Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. The company's products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, Freshmarketer and Freshrelease. Founded in October 2010, Freshworks Inc., is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India.

About the offerings

Free 4,000 $ Credits across Freshworks suite of products listed below:

  • Freshsales - Sales CRM Software
  • Freshdesk - Customer Support Software
  • Freshchat - Customer Messaging Software
  • Freshrelease - Agile Project Management Software
  • Freshcaller - Cloud Telephony Software
  • Freshmarketer - Marketing Automation Software
  • Freshteam - HR Management Software
  • Freshservice - IT Service Management Software

 

White-Glove Onboarding

Additionally, onboarding training for businesses which includes functional training around sales, marketing, and customer support.

How to avail the offer?

For more information on their product and to avail the services, click here.

2. Zoho
About the product/services

Zoho is the operating system for business - a single cloud platform with all the necessary applications to run a business entirely from the cloud. Zoho offers applications for marketing, sales, customer support, finance, human resources, employee productivity, and collaboration. More than 50 million users around the world rely on Zoho to run their businesses.

About the offerings

Zoho Remotely is a suite of 10 cloud applications that helps you communicate and collaborate with teams, keep track of work, and provide remote assistance to your customers anywhere in the world:

  • Zoho Cliq - Chat app, that simplifies and helps organize conversations

  • Zoho Meeting - To host online meetings and also for hosting webinars

  • Zoho ShowTime - App to run your trainings online 

  • Zoho WorkDrive - Online file management

  • Zoho Projects - Project management tool

  • Zoho Sprints - Planning and tracking tool for agile teams

  • Zoho Assist - Remote support and remote access software

  • Zoho Writer - Word processor, for creating and collaborating

  • Zoho Sheet - Spreadsheet software

  • Zoho Show - App to create Presentation

 

The products will be available for free till October 01, 2020.

How to avail the offer?

For more information on their product and to avail the services, click here.

3. Coursera for Campus
About the product/services

Coursera is one of the world's largest online learning platform with 50+ million learners on it's platform. It offers online courses, specializations, certificates and degrees from 200+ world-class universities & companies, including: Yale, University of Pennsylvania, Google, IBM and more. 'Coursera for Campus' empowers any university to offer high-quality, job relevant online education to students, alumni, faculty and staff. 

About the offerings

How the program works:

  • Access 3,800 courses and 400 Specializations (In partnership with Yale University, Illinois University, Columbia University, Google, IBM, Intel, etc) 
  • Up to 5,000 licenses for enrolled students at impacted organization
  • Institutions may enroll students in courses through July 31, 2020
  • Students can complete courses through September 30, 2020
  • Month-to-month extensions are available dependent on need
  • Enterprise-level admin tools, analytics, and online support resources
  • Features such as SSO and private authoring will not be included
How to avail the offer?

For more information on their product and to avail the services, click here.

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Partner Websites

  • FreshWorks
  • Zoho Remotely
  • Coursera for Campus

Frequently Asked Questions

  • Startup Related Queries
  • General
  • I want to partner with Invest India. What is the next steps?

    Please send us your proposal through email at resourcepartners@investindia.org.in

    Was this helpful?

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  • Are there any important things to note about Freshworks offering?

    • Credit limit per product applies as indicated under each product
    • Credit limits are non-negotiable and cannot be transferred between products
    • Credits must be redeemed within one year of activating a paid plan
    • This offer is only available on Estate plans
    • Startups should sign up on the landing page provided to avail the offer

    Was this helpful?

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  • Are there any important things to note about Zoho's offering?

    • This offer is exclusive only to Invest India, and is valid only till October 01, 2020.
    • This offer is valid only for new users of Zoho or those users who already don't use any of the apps in Remotely, either individually or as part of a bundle. 
    • For example: If you are a paid customer of stand-alone Zoho applications (such as Projects, Sprints, Workdrive, Assist, Lens, Cliq, Meeting, and ShowTime), or are already using any of our product bundles (Zoho One, CRM Plus, Workplace, IT Management, or People Plus) you won't be able to access those applications through Remotely. 
    • Check out the FAQ section on Zoho Remotely page, and for any queries, please write to support@zohoremotely.com

    Was this helpful?

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Get in touch
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This page has been last updated on - Apr 20, 2020
 
 
 
 
 
 
 
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